Privacy Policy

Who we are

Villorbit runs Meta ads, content and an advanced real estate CRM for real estate channel partners, focused on Mumbai, Navi Mumbai, Panvel. Contact: villorbit@gmail.com · +91 74989 44472.

What we collect

• Your enquiry. The answers you choose on the "Talk to an expert" form (where your projects are, typical ticket size, your biggest problem, when you'd like to start), your name, phone number, optional work number, work email, optional website, firm name and your optional additional details.
• Where you came from. The page you sent the form from and, if you arrived from one of our links, its campaign tags (for example utm_source=instagram).
• Basic technical data. Our hosting provider keeps short-lived server logs (IP address, browser, time) to keep the site secure. For spam protection we store a one-way hash of your IP address for a few days, never the address itself.
• Analytics, only if you allow it. See "Cookies and analytics" below.

We don't ask for your date of birth, ID numbers, or bank or card details, and we don't buy data about you.

Why we use it

• To confirm the phone number is really yours, so we don't call the wrong person.
• To read your enquiry and contact you about it by phone or WhatsApp.
• To understand which of our posts and pages bring the right channel partners, using campaign tags and, if you allow it, analytics.

We use your details on the basis of your consent, which you give by sending the form. You can withdraw it at any time (see "Your rights").

Who we share it with

We never sell your data. Only these service providers handle it for us, under their own security commitments:

• Netlify: hosts the website and keeps a secure copy of each enquiry.
• Google: stores enquiries in our private Google Sheet.
• An email service (if enabled): notifies our team of each new enquiry.
• Our CRM provider: if you become a client, or when we follow up on your enquiry.
• Google, Meta and Microsoft analytics: only if you allow analytics.

We may disclose data if the law requires it.

How long we keep it

Enquiries are kept for up to 12 months from the date you send them, then deleted, unless you become a client (then we keep what the work needs) or you ask us to delete them sooner.

Cookies and analytics

By default, villorbit.com sets no tracking cookies. Your answers on the form are kept in your browser tab only until you send it or close the tab, so a reload doesn't lose them. Your analytics choice is saved in your browser.

If we turn on analytics (Google Analytics 4, Meta Pixel or Microsoft Clarity), you'll see a banner first. Nothing loads unless you tap Allow. You can change your choice any time from "Cookie settings" in the footer. The site's admin area uses one secure session cookie for our team's sign-in; visitors never receive it.

Your rights

You can ask us to show you the data we hold about you, correct it, delete it, or stop contacting you, and you can withdraw your consent. Email villorbit@gmail.com or WhatsApp +91 74989 44472 with the subject "Data request". We reply within 7 days and act within 30 days. For grievances, write to our grievance officer at the same email. If you're not satisfied, you can approach the Data Protection Board of India.

Reply STOP to any WhatsApp message from us and we won't message you again.

Security

The site runs over HTTPS only. Enquiries are stored with access limited to our team, protected by Google sign-in. We use strict browser security headers, spam and rate limits, and we don't keep data we don't need. No system is perfectly secure, but we work to protect yours and will tell you without delay if a breach affects you.

Children

This site and our services are for businesses. We don't knowingly collect data from anyone under 18.

Changes

If we change this policy, we'll update the date at the top. Big changes will be shown on the site.